Support

Support

Free Shipping Within Australia:

We deliver our products using Star Track Express.

 

Warranty:

STORM London watches come with a 2 year warranty within Australia.

 

Prices:

All prices on this website are listed in Australian Dollars (AUD$).

 

Shipping destinations:

West End Collection only ships STORM London products within Australia.

 

100 Day Returns:

We hope you love your new STORM London timepiece. If you have received your item and you feel that it is not quite right for you, please contact us to arrange to exchange it for another piece.

Please email info@stormwatches.com.au for all return details.

The watch must be returned in a brand new condition, with all original and undamaged tags and packaging included, within 100 days of receipt.

Please include your name, order number and return shipping details.

You are advised to use a tracked method of shipping, as we are unfortunately unable to replace any returns that are lost in transit.

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. Make sure to include your name, order number and return shipping details.

 

Support:

For all support enquiries phone 1300 765 990 or email info@stormwatches.com.au

 

Security policy:

When purchasing from West End Collection, card details are transmitted through a secure server using EGate. Card data is not hosted by West End Collection after processing.

 

Consumer Data Privacy Policy

West End Collection is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with our newsletters (if applicable) and to personalise your shopping experience with us. West End Collection uses cookies to allow you to log in to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from West End Collection only last while you are browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

This site is managed by West End Collection. West End Collection is the trading name of AV Enterprises Pty Ltd ABN 33 105 617 784

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